Terms & Privacy Policy

Last updated: November 27, 2025

Terms of Service

1. Agreement to Terms

By accessing or using RapidSanctuary Service provided by RapidM3 Pvt Ltd Company, you agree to be bound by these Terms of Service. If you disagree with any part of these Terms, you may not access the Service.

2. Account Registration

When you create an account, you agree to:

  • Provide accurate and complete information
  • Maintain the security of your login credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

3. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt unauthorized access to any part of the Service
  • Transmit malware, viruses, or harmful code
  • Interfere with the Service's operation or security
  • Impersonate any person or entity

4. Subscription & Payment

Subscription fees are billed in advance on a monthly or annual basis. Unless cancelled before renewal, subscriptions automatically renew at the current rate. You may cancel anytime through your account settings; your access continues until the end of the billing period. No refunds are provided for partial periods unless required by law.

5. Intellectual Property

The Service and its content are owned by RapidM3 Pvt Ltd and protected by intellectual property laws. You retain ownership of content you upload, granting us a limited license to use it solely for providing the Service.

6. Disclaimer & Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, RAPIDM3 PVT LTD SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES.

Our total liability shall not exceed the amount you paid for the Service in the twelve (12) months preceding any claim.

7. Termination

We may terminate or suspend your account immediately if you breach these Terms or engage in fraudulent activity. Upon termination, your right to use the Service ceases immediately.

8. Changes to Terms

We may modify these Terms at any time by posting updates on this page. Continued use of the Service after changes constitutes acceptance of the new Terms.

Privacy Policy

1. Introduction

RapidM3 Pvt Ltd is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use RapidSanctuary. We understand the sensitive nature of congregational data and take this responsibility seriously.

2. Information We Collect

Information you provide:

  • Account details (name, email, phone, organization)
  • Church data (member information, events, attendance)
  • Payment information (processed securely by third-party providers)
  • Communications and support inquiries

Information collected automatically:

  • Device information (IP address, browser, operating system)
  • Usage data (pages visited, features used, interactions)
  • Cookies and similar tracking technologies

3. How We Use Your Information

  • Provide, maintain, and improve the Service
  • Process transactions and manage your account
  • Send service updates and administrative messages
  • Analyze usage to enhance user experience
  • Detect and prevent fraud or security incidents
  • Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

  • Service providers (hosting, payment processing, analytics) under strict confidentiality
  • Legal authorities when required by law or court order
  • Business successors in case of merger or acquisition (with notice)

5. Data Security

We implement appropriate security measures including encryption in transit and at rest, strict access controls, regular security audits, and incident response procedures. While we strive to protect your data, no system is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Withdraw consent for processing

Contact us to exercise these rights.

7. Data Retention

We retain your information as long as necessary to provide the Service, comply with legal obligations, and resolve disputes. Upon account deletion, we remove or anonymize your data within a reasonable timeframe unless retention is legally required.

8. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of the Service constitutes acceptance of the updated policy.

By using RapidSanctuary, you acknowledge that you have read and agree to these Terms of Service and Privacy Policy.